Refund & Return Policy

1. Eligibility for Returns

• Products can be returned within 7 days of delivery if they are defective, damaged, or incorrect.
• The item must be unused and in its original packaging.

2. Non-Returnable Items

• Used or opened products.
• Items damaged due to misuse or mishandling.

3. Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection.
• Approved refunds will be processed within 10 business days to the original payment method.
• Please note we would need an unboxing video as proof to claim a refund/replacement in case of damage or the wrong product was sent. Make a video while opening the package.

4. Exchanges

If you receive a defective or damaged product, we will replace it at no additional cost.

5. Cancellation Policy

• Orders can be canceled within 24 hours of purchase.
• If the order is already shipped, cancellation will not be possible.

6. Contact Us

For return and refund requests, email us at [insert email].

Terms & Conditions (Including Payment & Shipping Policies)

1. General

By using our website www.sonitlife.com, you agree to these Terms & Conditions.

2. Payment Policy

• We accept [list payment methods: Credit/Debit Cards, UPI, Net Banking, etc.].
• All transactions are secure and processed via a third-party payment gateway.
• We do not store customer payment details.

3. Shipping Policy

• Orders are processed within 7 business days.
• Shipping time varies based on location.
• Tracking details will be provided once the order is dispatched.

4. Limitation of Liability

We are not responsible for indirect damages, including delays caused by third-party courier services.

5. Refund on Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.